Services

We are a leading company in the furniture hardware industry, specializing in the production and distribution of high-quality hardware products. Our extensive product range includes handles, cabinet handles, aluminum alloy glass doors, leather doors, aluminum edge banding, wardrobe stands, clothes rods, and integrated door-wall systems.

In addition to our wide selection of products, we take pride in offering comprehensive services to meet our customers' diverse needs. Our services include:

Initial Consultation
✔ The customer contacts your factory with their custom product requirements.

✔ A dedicated sales representative or customer service agent gathers information about the customer's needs, preferences, and specifications.

✔ They may ask for details such as product dimensions, materials, finishes, design preferences, and quantity.
Design And Proposal
✔ Based on the customer's requirements, your design team creates customized product designs or modifies existing designs.

✔ They present design options and provide a detailed proposal, including cost estimates, production timelines, and any special considerations.

✔ The proposal may include 2D or 3D renderings, sketches, or samples to help the customer visualize the final product.
Confirmation And Agreement
✔ The customer reviews the design proposal and discusses any necessary revisions or modifications.

✔ Once both parties are satisfied with the design and terms, a formal agreement or contract is drafted.

✔ The agreement outlines the specifications, pricing, payment terms, delivery schedule, and any other relevant terms and conditions.
Production And Manufacturing
✔ After the agreement is signed and the necessary payments are made, the production process begins.

✔ Your production team starts manufacturing the custom products according to the approved design and specifications.

✔ They follow established processes, quality control measures, and adhere to strict production standards.
Quality Control And Inspection
✔ Throughout the production process, the quality control team conducts inspections and tests to ensure that the custom products meet the specified requirements.

✔ They check for dimensional accuracy, material quality, finish, functionality, and any other critical parameters.

✔ Any deviations or issues are identified, and corrective actions are taken to maintain the desired quality standards.
Packaging And Shipping
✔ Once the custom products pass the quality control checks, they are carefully packaged and prepared for shipment.

✔ Your logistics team arranges for safe and timely delivery to the customer's designated location.

✔ Proper packaging materials and methods are used to protect the products during transit.
Customer Feedback And Support
✔ After the delivery, your customer service team follows up with the customer to ensure their satisfaction.

✔ They address any concerns or issues promptly and provide ongoing support.

✔ Customer feedback is valued and used to improve future customizations and overall service quality.